从优秀到卓越之班组长

总学时：
p　style="line-height:150%">strong>span　style="text-decoration:underline">span　style="font-size:16pxline-height:150%font-family:黑体background:#D9D9D9">课程配景
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span>strong>span　style="font-size:14px">班组长职位虽低，起的作用却很年夜。
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p　style="margin-bottom:0">strong>span　style="font-size:14px">◆
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strong>strong>span　style="font-size:14px">职员治理、物料治理、本钱节制，都靠班组长去落实。
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strong>span　style="font-family:宋体">◆
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strong>strong>span　style="font-family:宋体">对班组长培训尤其紧张。企业治理课程固然多，培训班组长的课却不多。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程收益
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span>strong>span　style="font-family:　宋体">晋升班组长的治理技巧以及对本钱节制以及现场治理技巧。
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strong>span　style="font-family:宋体">◆
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strong>strong>span　style="font-family:　宋体">强化班组长的治理理念以及技巧常识，为企业成长打下松软根基。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程工具
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strong>span　style="font-family:宋体">制作业企业副总司理、厂长、临盆司理、临盆主管、班长、组长及预想从事班组长岗亭的职员。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程情势
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strong>span　style="font-family:宋体">讲解法，练习训练法，计议法，案例阐发法、游戏法等。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">培训时长
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strong>span　style="font-family:宋体">一至两天（6必修12小时）
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程年夜纲
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strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">1、班组长的职责　
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strong>span　style="font-family:宋体">一、班组长的界说
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strong>span　style="font-family:宋体">二、班组长在企业中的位置以及作用
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strong>span　style="font-family:宋体">（1）班组是企业临盆运营运动的根本单元
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strong>span　style="font-family:宋体">（2）班组是企业最下层的治理单元
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strong>span　style="font-family:宋体">（3）班组是临盆流程的连接因素
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strong>span　style="font-family:宋体">（4）班组是进步职工素质的根本场合
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strong>span　style="font-family:宋体">（5）班组是引发创意、办理问题的团队
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strong>span　style="font-family:宋体">3
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strong>strong>span　style="font-family:宋体">、班组长的素质要求
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strong>span　style="font-family:宋体">（1）业余才能
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strong>span　style="font-family:宋体">（2）目的治理才能
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strong>span　style="font-family:宋体">（3）问题办理才能
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strong>span　style="font-family:宋体">（4）交流、外交才能
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strong>span　style="font-family:宋体">（5）谛听才能
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strong>span　style="font-family:宋体">（6）组织才能
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strong>span　style="font-family:宋体">（7）风趣的才能
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strong>span　style="font-family:宋体">（8）激励的才能
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strong>span　style="font-family:宋体">（9）指示员工的才能
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strong>span　style="font-family:宋体">（10）造就才能
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strong>span　style="font-family:宋体">（11）节制情绪的才能
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strong>span　style="font-family:宋体">（12）自我束缚的才能
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strong>span　style="font-family:宋体">（13）观点化才能
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strong>span　style="font-family:宋体">4
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strong>strong>span　style="font-family:宋体">、治理的准则以及要点
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strong>span　style="font-family:宋体">5
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strong>strong>span　style="font-family:宋体">、治理者的根本要求
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strong>span　style="font-family:宋体">（1）对现场治理干部的十项要求
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strong>span　style="font-family:宋体">（2）现场治理的要点
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strong>span　style="font-family:宋体">6
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strong>strong>span　style="font-family:宋体">、新官若何上任
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strong>span　style="font-family:宋体">（1）转变思惟
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strong>span　style="font-family:宋体">（2）事情开展
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strong>span　style="font-family:宋体">（3）明白本身的职责义务
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strong>span　style="font-family:宋体">（4）带人先带心
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">2、目的治理
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p　style="margin-bottom:0">strong>span　style="font-size:14px">1
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strong>strong>span　style="font-size:14px">、目的治理概述
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）目的治理的界说域实践
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）目的治理的意义
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）目的治理的目标
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p　style="margin-bottom:0">strong>span　style="font-size:14px">2
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strong>strong>span　style="font-size:14px">、目的治理的类型及订定准则
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）目的治理可分为两类
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）SMART订定准则
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p　style="margin-bottom:0">strong>span　style="font-size:14px">3
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strong>strong>span　style="font-size:14px">、目的治理运转法式
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p　style="margin-bottom:0">strong>span　style="font-size:14px">4
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strong>strong>span　style="font-size:14px">、目的治理的执行
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p　style="margin-bottom:0">strong>span　style="font-size:14px">5
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strong>strong>span　style="font-size:14px">、目的治理的追踪
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p　style="margin-bottom:0">strong>span　style="font-size:14px">6
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strong>strong>span　style="font-size:14px">、目的治理的批改
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p　style="margin-bottom:0">strong>span　style="font-size:14px">7
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strong>strong>span　style="font-size:14px">、工场中常见的治理名目
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">3、　临盆方案排配
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strong>span　style="font-family:宋体">1
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strong>strong>span　style="font-family:宋体">、临盆方案的描写
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strong>span　style="font-family:宋体">2
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strong>strong>span　style="font-family:宋体">、事情内容
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strong>span　style="font-family:宋体">（1）产物负荷阐发
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strong>span　style="font-family:宋体">（2）人力负荷阐发步调
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strong>span　style="font-family:宋体">（3）机械负荷阐发步调
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strong>span　style="font-family:宋体">（4）短时间的产能调整
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strong>span　style="font-family:宋体">3
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strong>strong>span　style="font-family:宋体">、贩卖方案与临盆方案
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strong>span　style="font-family:宋体">（1）存货临盆型
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strong>span　style="font-family:宋体">（2）定货临盆型
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strong>span　style="font-family:宋体">　
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strong>strong>span　style="font-family:宋体">年贩卖方案
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strong>span　style="font-family:宋体">　
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strong>strong>span　style="font-family:宋体">月临盆方案
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strong>span　style="font-family:宋体">　
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strong>strong>span　style="font-family:宋体">周临盆方案
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strong>span　style="font-family:宋体">　
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strong>strong>span　style="font-family:宋体">日临盆方案
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strong>span　style="font-family:宋体">4
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strong>strong>span　style="font-family:宋体">、事情指派
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strong>span　style="font-family:宋体">（1）部分临盆方案
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strong>span　style="font-family:宋体">（2）制作指令单
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strong>span　style="font-family:宋体">（3）事情指派准则
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strong>span　style="font-family:宋体">5
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strong>strong>span　style="font-family:宋体">、日程基准
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strong>span　style="font-family:宋体">6
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strong>strong>span　style="font-family:宋体">、存货与定货临盆流程
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strong>span　style="font-family:宋体">7
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strong>strong>span　style="font-family:宋体">、生寒进度管制
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strong>span　style="font-family:宋体">（1）进度管制之规模
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strong>span　style="font-family:宋体">（2）进度管制之办法
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strong>span　style="font-family:宋体">（3）临盆管制之对象
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strong>span　style="font-family:宋体">8
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strong>strong>span　style="font-family:宋体">、生管组织
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strong>span　style="font-family:宋体">（1）生管组织
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strong>span　style="font-family:宋体">（2）生管职员的甄选
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strong>span　style="font-family:宋体">（3）树立临盆治理轨制
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">4、员工治理
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strong>span　style="font-family:宋体">1
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strong>strong>span　style="font-family:宋体">、人力资本的特色及阐发
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strong>span　style="font-family:宋体">（1）人的界说
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strong>span　style="font-family:宋体">（2）人的必要
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strong>span　style="font-family:宋体">（3）人道实践
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strong>span　style="font-family:宋体">（4）人力资本
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strong>span　style="font-family:宋体">2
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strong>strong>span　style="font-family:宋体">、人力布局准则
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strong>span　style="font-family:宋体">3
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strong>strong>span　style="font-family:宋体">、治理始于教育，终究教育
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strong>span　style="font-family:宋体">（1）新员工教育训练
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strong>span　style="font-family:宋体">（2）退职职员的训练与进修
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strong>span　style="font-family:宋体">（3）教育训练的重点
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strong>span　style="font-family:宋体">4
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strong>strong>span　style="font-family:宋体">、培训预备
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strong>span　style="font-family:宋体">5
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strong>strong>span　style="font-family:宋体">、培训阶段
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strong>span　style="font-family:宋体">（1）谋划以及预备
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strong>span　style="font-family:宋体">（2）阐明操作
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strong>span　style="font-family:宋体">（3）让学员做
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strong>span　style="font-family:宋体">（4）察看教诲
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strong>span　style="font-family:宋体">6
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strong>strong>span　style="font-family:宋体">、培训办法
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strong>span　style="font-family:宋体">7
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strong>strong>span　style="font-family:宋体">、培训后果确认
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strong>span　style="font-family:宋体">8
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strong>strong>span　style="font-family:宋体">、多能工的训练
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">5、装备举措措施治理
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p　style="margin-bottom:0">strong>span　style="font-size:14px">1
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strong>strong>span　style="font-size:14px">、装备、举措措施的分类以及界说
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p　style="margin-bottom:0">strong>span　style="font-size:14px">2
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strong>strong>span　style="font-size:14px">、装备的运用、点检、颐养
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p　style="margin-bottom:0">strong>span　style="font-size:14px">3
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strong>strong>span　style="font-size:14px">、治理法式
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）台账挂号
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）编码治理
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）制造日常点检、颐养的指示书
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（4）制造点检记载表
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（5）点检担负者
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">6、　质量治理
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p　style="margin-bottom:0">strong>span　style="font-size:14px">1
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strong>strong>span　style="font-size:14px">、界说
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）质量
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）质量治理
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p　style="margin-bottom:0">strong>span　style="font-size:14px">2
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strong>strong>span　style="font-size:14px">、尺度与尺度化
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）依据临盆因素来区别
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）尺度的执行
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p　style="margin-bottom:0">strong>span　style="font-size:14px">3
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strong>strong>span　style="font-size:14px">、问题的掌握与改善
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）为题意识
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）问题的发现
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）办理问题的步调
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p　style="margin-bottom:0">strong>　
strong>strong>span　style="font-size:14px">问题的明白化　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">问题近况的把握　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">目的的设定
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">界定问题产生的缘故原由　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">缘故原由阐发、证据查询拜访　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">针对缘故原由的对策、计划的拟定　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">对策的可行性阐发
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">对策的施行　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">后果的把握　
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p　style="margin-bottom:0">strong>span　style="font-size:14px">　
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strong>strong>span　style="font-size:14px">尺度化
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p　style="margin-bottom:0">strong>span　style="font-size:14px">4
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strong>strong>span　style="font-size:14px">、PDCA
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p　style="margin-bottom:0">strong>span　style="font-size:14px">5
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strong>strong>span　style="font-size:14px">、新QC七年夜伎俩
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）亲以及图
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）脑筋风暴法
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）联系关系图法
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（4）体系图法
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（5）矩阵图法
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（6）进程决议计划法式图法
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p　style="margin-bottom:0">strong>span　style="font-size:14px">（7）箭头图法
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p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">7、现场治理
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strong>span　style="font-family:宋体">1
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strong>strong>span　style="font-family:宋体">、现场治理的清规戒律
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strong>span　style="font-family:宋体">2
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strong>strong>span　style="font-family:宋体">、临盆运动的6条根本准则
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strong>span　style="font-family:宋体">（1）后工程是客户　
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strong>span　style="font-family:宋体">（2）必达临盆方案　
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strong>span　style="font-family:宋体">（3）彻底解除挥霍
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strong>span　style="font-family:宋体">（4）功课的尺度化　
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strong>span　style="font-family:宋体">（5）有附加代价的事情　
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strong>span　style="font-family:宋体">（6）踊跃对应变化
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strong>span　style="font-family:宋体">3
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strong>strong>span　style="font-family:宋体">、现场的日常事情
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strong>span　style="font-family:宋体">（1）现场的质量治理
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strong>span　style="font-family:宋体">（2）现场的本钱治理
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strong>span　style="font-family:宋体">（3）交期治理
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strong>span　style="font-family:宋体">（4）现场现实功课应掌握的内容
span>
strong>
strong>span　style="font-family:宋体">（5）根本办法
span>
strong>
strong>span　style="font-family:宋体">（6）注重事变
span>
strong>
strong>span　style="font-family:宋体">4
span>
strong>strong>span　style="font-family:宋体">、功课日报的治理
span>
strong>
strong>span　style="font-family:宋体">5
span>
strong>strong>span　style="font-family:宋体">、现场治理的施行办法
span>
strong>
strong>span　style="font-family:宋体">6
span>
strong>strong>span　style="font-family:宋体">、临盆预备
span>
strong>
strong>span　style="font-family:宋体">7
span>
strong>strong>span　style="font-family:宋体">、捉住重点
span>
strong>
strong>span　style="font-family:宋体">8
span>
strong>strong>span　style="font-family:宋体">、晨会制
span>
strong>
strong>span　style="font-family:宋体">9
span>
strong>strong>span　style="font-family:宋体">、5S治理
span>
strong>
strong>span　style="font-family:宋体">（1）5S的寄义
span>
strong>
strong>span　style="font-family:宋体">（2）5S推广内容
span>
strong>
strong>span　style="font-family:宋体">10
span>
strong>strong>span　style="font-family:宋体">、看板治理
span>
strong>
strong>span　style="font-family:宋体">11
span>
strong>strong>span　style="font-family:宋体">、平安治理
span>
strong>
strong>span　style="font-family:宋体">（1）临盆平安5年夜准则
span>
strong>
strong>span　style="font-family:宋体">（2）事故体系因素
span>
strong>
strong>span　style="font-family:宋体">（3）平安组织保证准则
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">8、　信息沟通与和谐
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">1
span>
strong>strong>span　style="font-size:14px">、若何进行和谐
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）要有高度的自大心　
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）避开回绝的矛头
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）要有机动多变的战略
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（4）要办理别人回绝时提出的理由
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">2
span>
strong>strong>span　style="font-size:14px">、与部属的沟通和谐
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）与部属沟通的注重事变
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）与部属沟通的准则
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">3
span>
strong>strong>span　style="font-size:14px">、若何与上司沟通
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">4
span>
strong>strong>span　style="font-size:14px">、若何处置与员工的冲突
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">5
span>
strong>strong>span　style="font-size:14px">、若何进步阐明才能
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">9、自我发展以及晋升
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">1
span>
strong>strong>span　style="font-size:14px">、治理脚色的自我评估
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">2
span>
strong>strong>span　style="font-size:14px">、危急意识
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">3
span>
strong>strong>span　style="font-size:14px">、自我光阴治理
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">4
span>
strong>strong>span　style="font-size:14px">、若何面临上司的批判
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">5
span>
strong>strong>span　style="font-size:14px">、自我塑造的办法
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">6
span>
strong>strong>span　style=&quo治理培训tfont-size:14px">、若何开发本身的情感才能
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">7
span>
strong>strong>span　style="font-size:14px">、职业生活规划
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（1）职业生活规划的界说
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（2）职业生活的四个阶段
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（3）影响职业生活规划的要素
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-size:14px">（4）职业临盆设计的步调
span>
strong>
p　style="margin-bottom:0">strong>span　style="font-family:黑体color:#1F497D">10、案例阐发
span>
strong>
strong>span　style="font-family:宋体">1
span>
strong>strong>span　style="font-family:宋体">、当部属之间闹矛盾的时刻，怎样处置比拟适当？
span>
strong>
strong>span　style="font-family:宋体">2
span>
strong>strong>span　style="font-family:宋体">、当本身告假时，应若何支配事情？
span>
strong>
strong>span　style="font-family:宋体">3
span>
strong>strong>span　style="font-family:宋体">、直接上司亲自批示本身事情怎样办？
span>
strong>
strong>span　style="font-family:宋体">4
span>
strong>strong>span　style="font-family:宋体">、与上司定见相左怎样办？
span>
strong>
strong>span　style="font-family:宋体">5
span>
strong>strong>span　style="font-family:宋体">、若何将员工的定见向上司反映？
span>
strong>
strong>span　style="font-family:宋体">6
span>
strong>strong>span　style="font-family:宋体">、若何向员工转达执行下面的决定？
span>
strong>
strong>span　style="font-family:宋体">7
span>
strong>strong>span　style="font-family:宋体">、若何看待员工的越级申报？
span>
strong>
strong>span　style="font-family:宋体">8
span>
strong>strong>span　style="font-family:宋体">、部属爱打他人的“小申报”怎样办
span>
strong>
strong>span　style="font-family:宋体">9
span>
strong>strong>span　style="font-family:宋体">、若何处置员工埋怨
span>
strong>
strong>span　style="font-family:宋体">10
span>
strong>strong>span　style="font-family:宋体">、若何看待不服本身的员工？
span>
strong>
strong>span　style="font-family:宋体">11
span>
strong>strong>span　style="font-family:宋体">、员工游手好闲怎样办？
span>
strong>
strong>span　style="font-family:宋体">12
span>
strong>strong>span　style="font-family:宋体">、若何惩罚背纪员工？
span>
strong>
strong>span　style="font-family:宋体">13
span>
strong>strong>span　style="font-family:宋体">、若何治理手艺员工？
span>
strong>
strong>span　style="font-family:宋体">14
span>
strong>strong>span　style="font-family:宋体">、若何造就交班人？
span>
strong>
strong>span　style="font-family:宋体">15
span>
strong>strong>span　style="font-family:宋体">、当部属辞工怎样办？
span>
strong>
strong>span　style="font-family:宋体">16
span>
strong>strong>span　style="font-family:宋体">、该与员工靠多近？
span>
strong>
strong>span　style="font-family:宋体">17
span>
strong>strong>span　style="font-family:宋体">、若何抚慰得志的员工
span>
strong>
strong>span　style="font-family:宋体">18
span>
strong>strong>span　style="font-family:宋体">、若何使本身不同凡响？
span>
strong>
strong>span　style="font-family:宋体">19
span>
strong>strong>span　style="font-family:宋体">、碰着无奈沟通的共事怎样办？
span>
strong>
strong>span　style="font-family:宋体">20
span>
strong>strong>span　style="font-family:宋体">、公司历来不派我到表面培训，甚么器械也学不到，怎样办？
span>
strong>
strong>span　style="font-family:宋体">21
span>
strong>strong>span　style="font-family:宋体">、若何晋升本身的才能？
span>
strong>
strong>span　style="font-family:宋体">22
span>
strong>strong>span　style="font-family:宋体">、脱产肄业是否需要？
span>
strong>
strong>span　style="font-family:宋体">23
span>
strong>strong>span　style="font-family:宋体">、跳槽可能是否象征着对企业“不虔诚”？
span>
strong>
strong>span　style="font-family:宋体">24
span>
strong>strong>span　style="font-family:宋体">、抱负为何离我这么远？
span>
strong>
strong>span　style="font-family:宋体">25
span>
strong>strong>span　style="font-family:宋体">、当本身辞工了该若何做？
span>
strong>