供应商质量管理

总学时：
p　style="line-height:150%">strong>span　style="text-decoration:underline">span　style="font-size:16pxline-height:150%font-family:黑体background:#D9D9D9">课程配景
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strong>strong>span　style="font-family:宋体">跟着社会临盆力的成长，社会分工愈来愈细，业余化水平也愈来愈高，供给商质量治理的紧张性日趋凸现，由供给商提供的原资料间接关系着终极产物的质量，于是原资料的质量已成为多米诺骨牌中的第一张。
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strong>strong>span　style="font-family:宋体">质量节制以及质量治理在供给商治理中饰演着异常紧张的脚色，不管是洽购工程师照样质量工程师，都必需从洽购以及质量两个角度对供给商进行治理，本课程便是本着这个准则睁开供给商质量治理的，向学员讲授丰硕的洽购中的质量问题，并以年夜量的案例支撑。
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程收益
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p　style="margin-bottom:0">strong>span　style="font-size:14px">◆
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strong>strong>span　style="font-size:14px">经由过程进修学员根本懂得供给商与公司之间的应战。
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strong>strong>span　style="font-size:14px">◆本课程具体先容了供给商的开发以及评定以及权衡供给商的质量
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strong>strong>span　style="font-size:14px">。
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strong>strong>span　style="font-size:14pxfont-family:,-serif">
　
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strong>strong>span　style="font-size:14px">◆经由过程进修学员能把握若何进行阐发以及晋升供给商的质量。
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p　style="margin-bottom:0">strong>span　style="font-size:14px">◆经由过程进修公司能清晰
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strong>strong>span　style="font-size:　14px">若何树立共赢的供给商关系
span>
strong>strong>span　style="font-size:14px">。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程工具
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strong>span　style="font-family:宋体">制作业企业总司理、副总司理、各部分司理、主管、组长以及全部员工。
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:　黑体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">课程情势
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strong>
strong>span　style="font-family:宋体">讲解法，练习训练法，计议法、案例阐发法等。
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:16pxfont-family:黑体background:#D9D9D9">培训时长
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strong>
strong>span　style="font-family:　宋体">两天
span>
strong>strong>span　style="font-family:　宋体">（12小时）
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strong>span　style="text-decoration:underline">span　style="font-family:宋体background:#D9D9D9">
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strong>span　style="text-decoration:underline">span　style="font-size:　16pxfont-family:　黑体background-color:　rgb(217,　217,　217)">课程年夜纲
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strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">1、企业的应战
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strong>
strong>1
strong>strong>span　style="font-family:宋体">、企业生计
span>
strong>strong>

strong>strong>span　style="font-family:宋体">成长必修必修本钱是否满足？
span>
strong>
strong>2
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">权衡使用预防性子量保障办法的经济性的标准是它的消费以及收益之差
span>
strong>
strong>3
strong>strong>span　style="font-family:宋体">、新旧质量观对照
span>
strong>
strong>4
strong>strong>span　style="font-family:宋体">、旧
span>
strong>strong>

strong>strong>span　style="font-family:宋体">新的关于本钱与质量关系的的假定
span>
strong>
strong>5
strong>strong>span　style="font-family:宋体">、失误本钱举例
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）外部
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）内部
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">2、供给商的开发以及评定
span>
strong>
strong>1
strong>strong>span　style="font-family:宋体">、抉择适宜供给商的市场配景
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）微利期间更凸现洽购代价
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）贸易情况的转变招致供给链繁杂水平进步
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）洽购本钱由
span>20
strong>strong>span　style="font-family:宋体">％进步到
span>60
strong>strong>span　style="font-family:宋体">％－
span>80
strong>strong>span　style="font-family:宋体">％
span>
strong>
strong>2
strong>strong>span　style="font-family:　宋体">、当代市场匆匆使洽购脚色的改变
span>必修
strong>strong>span　style="font-family:宋体">运营概念
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）传统观念
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）当代观念
span>
strong>
strong>3
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">当代市场匆匆使洽购脚色的改变－政策及操作
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）传统观念
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）当代观念
span>
strong>
strong>4
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">运用现有供给商或开发新供给商的斟酌根据
span>
strong>
strong>5
strong>strong>span　style="font-family:　宋体">、供给商数目
span>
strong>
strong>6
strong>strong>span　style="font-family:　宋体">、供给商的关系
span>
strong>
strong>7
strong>strong>span　style="font-family:　宋体">、质量治理的根本观点以及准则
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）甚么是供给商的及格的产物质量
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）供给商产物质量保障的三不准则
span>
strong>
strong>8
strong>strong>span　style="font-family:宋体">、供给商应该斟酌的问题
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）洽购市场布局与产物价钱
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）价钱阐发的准则
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）从客户的角度看供给商的报价
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）从供给商的角度看本身的报价
span>
strong>
strong>span　style="font-family:宋体">（
span>5
strong>strong>span　style="font-family:宋体">）本钱与价钱的关系
span>
strong>
strong>9
strong>strong>span　style="font-family:宋体">、
span>DMAIC
strong>strong>span　style="font-family:宋体">进程运动重点及其对象
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">3、权衡供给商的质量
span>
strong>
strong>1
strong>strong>span　style="font-family:宋体">、统计手艺
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）统计手艺的分类
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）网络统计数据
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>3
strong>strong>span　style="font-family:宋体">）统计手艺注重事变
span>
strong>
strong>2
strong>strong>span　style="font-family:宋体">、抽样查验
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）全数查验
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）抽样查验
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>3
strong>strong>span　style="font-family:宋体">）抽样查验的危险
span>
strong>
strong>3
strong>strong>span　style="font-family:宋体">、做了节制图后派上甚么用途？
span>
strong>
strong>4
strong>strong>span　style="font-family:宋体">、变差阐发步调
span>
strong>
strong>5
strong>strong>span　style="font-family:宋体">、进程才能指数的计较
span>
strong>
strong>6
strong>strong>span　style="font-family:宋体">、丈量体系阐发
span>
strong>strong>(MSA)
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体">偏倚
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）反复性
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）再现性
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）稳固性
span>
strong>
strong>span　style="font-family:宋体">（
span>5
strong>strong>span　style="font-family:宋体">）线性
span>
strong>
strong>7
strong>strong>span　style="font-family:宋体">、案例：上海
span>GM
strong>strong>span　style="font-family:宋体">供给商质量改良法式
span>
strong>
strong>8
strong>strong>span　style="font-family:宋体">、法式
span>
strong>
strong>9
strong>strong>span　style="font-family:宋体">、产物质量谋划光阴表
span>
strong>
strong>10
strong>strong>span　style="font-family:宋体">、方案与肯定名目
span>
strong>
strong>11
strong>strong>span　style="font-family:宋体">、产物设计以及开发
span>
strong>
strong>12
strong>strong>span　style="font-family:宋体">、节制方案
span>
strong>
strong>13
strong>strong>span　style="font-family:宋体">、产物质量谋划环
span>
strong>
strong>14
strong>strong>span　style="font-family:宋体">、评审的流程
span>
strong>
strong>15
strong>strong>span　style="font-family:宋体">、质量功效睁开的利用步调
span>
strong>
strong>16
strong>strong>span　style="font-family:宋体">、相关矩阵
span>
strong>
strong>17
strong>strong>span　style="font-family:宋体">、章鱼图利用举例
span>
strong>
strong>18
strong>strong>span　style="font-family:宋体">、乌龟图利用举例
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">4、阐发供给商的质量
span>
strong>
strong>span　style="font-family:宋体">一、产物的诞生
span>
strong>
strong>span　style="font-family:宋体">（1）产物设计以及开发
span>
strong>
strong>span　style="font-family:宋体">　谋划
span>
strong>
strong>span　style="font-family:宋体">　落实
span>
strong>
strong>span　style="font-family:宋体">（2）进程开发
span>
strong>
strong>span　style="font-family:宋体">　谋划
span>
strong>
strong>span　style="font-family:宋体">　落实
span>
strong>
strong>span　style="font-family:宋体">二、批量临盆
span>
strong>
strong>span　style="font-family:宋体">（1）分供方
原资料
span>
strong>
strong>span　style="font-family:宋体">（2）临盆（每一一道工序）
span>
strong>
strong>span　style="font-family:宋体">（3）
span>
strong>strong>span　style="font-family:宋体">运输
搬运
储存
包装
span>
strong>
strong>span　style="font-family:宋体">（4）缺陷阐发，改正步伐，连续改良
span>
strong>
strong>span　style="font-family:宋体">三、
span>
strong>strong>span　style="font-family:宋体">顾客关心
顾客满足度
span>
strong>
strong>span　style="font-family:宋体">（1）是否满意顾客对证量治理系统、产物以及进程的要求？
span>
strong>
strong>span　style="font-family:宋体">（2）顾客关心是否获得了保障，是否网络以及处置了顾客埋怨？
span>
strong>
strong>span　style="font-family:宋体">（3）对埋怨是否疾速反响，确保了产物供货？
span>
strong>
strong>span　style="font-family:宋体">（4）与质量要求有偏离时，是否进行了缺陷阐发并施行了改良步伐？
span>
strong>
strong>span　style="font-family:宋体">（5）员工素质是否满意了响应的岗亭要求？
span>
strong>
strong>span　style="font-family:宋体">（6）是否经由过程按期的外部审核？
span>
strong>
strong>span　style="font-family:宋体">（7）是否满意了顾客对付包装、周转箱的标识和数据互换的要求？
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">6、晋升供给商的质量
span>
strong>
strong>1
strong>strong>span　style="font-family:宋体">、现场改善事情于五个步调，每一个步调相称于一个“
span>
strong>strong>S
strong>strong>span　style="font-family:宋体">”
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体&q讲师掮客uot>第一步：有效
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体">第二步：有序
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>3
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体">第三步：整洁
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>4
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体">第四步：尺度化
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>5
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:宋体">第五步：规律
span>
strong>
strong>2
strong>strong>span　style="font-family:宋体">、脑筋风暴法
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）肯定标题
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）遵循一些详细的根本规矩
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>3
strong>strong>span　style="font-family:宋体">）在很多环境下，如下“法式性规矩”也有赞助的
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>4
strong>strong>span　style="font-family:宋体">）对会议的论题睁开脑筋风暴
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>5
strong>strong>span　style="font-family:宋体">）法式观念
span>
strong>
strong>3
strong>strong>span　style="font-family:宋体">、连续改良
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>1
strong>strong>span　style="font-family:宋体">）用户核心轮回
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>2
strong>strong>span　style="font-family:宋体">）“
span>
strong>strong>PDSA
strong>strong>span　style="font-family:宋体">”轮回
span>
strong>
strong>span　style="font-family:宋体">（
span>
strong>strong>3
strong>strong>span　style="font-family:宋体">）“
span>
strong>strong>SDCA
strong>strong>span　style="font-family:宋体">”轮回
span>
strong>
strong>4
strong>strong>span　style="font-family:宋体">、办理问题的办法
span>
strong>
strong>5
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">质量错误的注重事变
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">7、若何树立共赢的供给商关系
span>
strong>
strong>1
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">作甚精益临盆体式格局
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）精益临盆治理办法上的特色：
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）精益临盆根本目的
span>
strong>
strong>2
strong>strong>span　style="font-family:宋体">、
span>
strong>strong>span　style="font-family:宋体">周全本钱治理系统
span>TCM
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）本钱治理的三全性
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）将迷信性，自动性，同等性融入此中
span>
strong>
strong>3
strong>strong>span　style="font-family:　宋体">、
span>IE
strong>strong>span　style="font-family:宋体">临盆效力晋升
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）装备
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）人
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）工艺
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）结构
span>
strong>
strong>4
strong>strong>span　style="font-family:　宋体">、戴明质量治理
span>14
strong>strong>span　style="font-family:宋体">准则
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">8、供给商质量非常处置
span>
strong>
strong>1
strong>strong>span　style="font-family:　宋体">、外部原资料质量非常的发现
span>
strong>
strong>2
strong>strong>span　style="font-family:　宋体">、质量非常的提出
span>
strong>
strong>3
strong>strong>span　style="font-family:　宋体">、质量非常会审必修必修造成非常申报
span>
strong>
strong>4
strong>strong>span　style="font-family:　宋体">、供给商质量非常的阐发、改正步伐以及预防步伐的验证及确认
span>
strong>
strong>5
strong>strong>span　style="font-family:　宋体">、原资料质量改良之后续跟进及处置
span>
strong>
strong>6
strong>strong>span　style="font-family:　宋体">、供给商质量非常的处理以及索赔
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">9、供给商质量阐发的办法
span>
strong>
strong>1
strong>strong>span　style="font-family:　宋体">、旧
span>QC
strong>strong>span　style="font-family:宋体">七年夜伎俩
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）层别图
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）反省表
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）柏拉图
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）直方图
span>
strong>
strong>span　style="font-family:宋体">（
span>5
strong>strong>span　style="font-family:宋体">）特征要因图
span>
strong>
strong>span　style="font-family:宋体">（
span>6
strong>strong>span　style="font-family:宋体">）推移图
span>
strong>
strong>span　style="font-family:宋体">（
span>7
strong>strong>span　style="font-family:宋体">）分布图
span>
strong>
strong>2
strong>strong>span　style="font-family:　宋体">、新
span>QC
strong>strong>span　style="font-family:宋体">七年夜伎俩
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）联系关系图法
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）亲以及图法
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）体系图法
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）矩阵图发
span>
strong>
strong>span　style="font-family:宋体">（
span>5
strong>strong>span　style="font-family:宋体">）
span>PDPC
strong>strong>span　style="font-family:宋体">法
span>
strong>
strong>span　style="font-family:宋体">（
span>6
strong>strong>span　style="font-family:宋体">）箭线图法
span>
strong>
strong>span　style="font-family:宋体">（
span>7
strong>strong>span　style="font-family:宋体">）
span>
strong>strong>span　style="font-family:　宋体">矩阵数据剖析法
span>
strong>
strong>span　style="font-size:16pxfont-family:黑体color:#1F497D">10、SQE必修必修供给商治理工程师
span>
strong>
strong>1
strong>strong>span　style="font-family:　宋体">、甚么是
span>SQE
strong>
strong>2
strong>strong>span　style="font-family:　宋体">、
span>SQE
strong>strong>span　style="font-family:宋体">事情职责
span>
strong>
strong>3
strong>strong>span　style="font-family:　宋体">、推进供给商外部质量改善
span>
strong>
strong>4
strong>strong>span　style="font-family:　宋体">、推广以及执行
span>SQM
strong>strong>span　style="font-family:宋体">的体系法式文件
span>
strong>
strong>5
strong>strong>span　style="font-family:　宋体">、优异
span>SQE
strong>strong>span　style="font-family:宋体">胜任必要把握的常识布局
span>
strong>
strong>span　style="font-family:宋体">（
span>1
strong>strong>span　style="font-family:宋体">）
span>QC
strong>strong>span　style="font-family:宋体">七年夜伎俩
span>
strong>
strong>span　style="font-family:宋体">（
span>2
strong>strong>span　style="font-family:宋体">）
span>8D
strong>strong>span　style="font-family:宋体">申报的编写
span>
strong>
strong>span　style="font-family:宋体">（
span>3
strong>strong>span　style="font-family:宋体">）指点考核技能
span>
strong>
strong>span　style="font-family:宋体">（
span>4
strong>strong>span　style="font-family:宋体">）质量治理系统
span>
strong>
strong>span　style="font-family:宋体">（
span>5
strong>strong>span　style="font-family:宋体">）业余、手艺、公正
span>
strong>